Privacy Policy
KHM Minerals (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of visitors, clients, partners, and stakeholders who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
1. Information We Collect
We may collect and process the following types of personal information:
- Contact information, including name, email address, phone number, and company name, when you contact us via forms, email, or direct correspondence
- Business-related information provided during enquiries, partnership discussions, or service engagements
- Technical information such as IP address, browser type, and basic usage data when you visit our website
We do not intentionally collect sensitive personal information unless it is lawfully required and voluntarily provided.
2. How We Use Your Information
Personal information is collected and used for legitimate business purposes, including:
- Responding to enquiries and requests
- Communicating with clients, partners, and service providers
- Assessing and managing business relationships
- Ensuring operational, legal, and regulatory compliance
- Improving website functionality and user experience
We do not sell, rent, or trade personal information to third parties.
3. Legal Basis for Processing
We process personal information on one or more of the following lawful bases:
- Consent, where voluntarily provided
- Performance of a contract or pre-contractual steps
- Compliance with legal or regulatory obligations
- Legitimate business interests, provided such interests do not override your rights
4. Sharing of Information
Personal information may be shared only where necessary and appropriate, including with:
- Professional advisors, service providers, or logistics partners involved in our operations
- Regulatory authorities where required by law
- Technology service providers who support our website or communication systems
All third parties are required to maintain appropriate confidentiality and data protection standards.
5. Data Storage and Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, or disclosure. Information is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
6. International Data Transfers
Where personal information is transferred outside South Africa, we ensure that appropriate safeguards are in place and that such transfers comply with applicable data protection laws.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of inaccurate or outdated information
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
Requests can be made using the contact details provided on our Contact page.
8. Cookies and Website Use
Our website may use basic cookies or similar technologies to support functionality and performance. These do not collect unnecessary personal information. You may adjust your browser settings to disable cookies if you prefer.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be published on our website.